Call centers success requires a delicate balance between different things. But in case of outbound call centers, you need to measure different elements on which the success rate depends. Click here to learn how to run a successful call center in Pakistan
If your business is at that point where you need to start ramping up lead conversions through outbound dialing process then choosing Predictive dialers is the best decision; as it collects a large amount of information about the agents handling calls. Click here for more details
VoIP hosted call center solutions let you seamlessly maintain up-to-date technology and focus on what really matters. Learn the difference between VoIP hosted call centers and on-premise call centers and consider why it's better to convert cloud-based call centers.
Call centers have one of the highest turnover rates of any industry, as these are the notoriously difficult place to work. What are the other reasons for this turnover and how can we overcome this issue? Click here to get the answers
Technologies used in call center operations have been constantly changing and becoming better with every passing day. Explore top technologies that are being used in call center industry today.
Why are young generations attracted to grab call center jobs for boosting their career? Who is an ideal candidate for this job and what are the pros and cons? Let's walk through this article to get the answers to your questions and see what's in trend these days.
Find out why Pakistan's Call center industry has failed to grow and numerous challenges faced by Pakistan call center industry, which is affecting their ability to grow further.